FRIENDS IN NEED provides on-site primary care and dental care as well as referrals to other volunteer physicians and professionals for specialized care. We serve the uninsured and under-insured, in Upper East TN and SouthweST Virginia.
TYPES OF SERVICES
DENTAL
MEDICAL
DENTAL
Hygiene Care (Routine Cleanings); Oral Health Education
Fillings
Extractions
X-Ray & Exams
Crowns
Partials & Dentures
Referrals*
MEDICAL
Primary Healthcare
Physical Examinations
Immunizations
GYN Care (Women’s Health)
Chronic Care
Patient Assistance Pharmacy Program
Helps FIN patients obtain low-cost, name brand medications
FREQUENTLY ASKED QUESTIONS
To become a patient you will need to apply! You can either apply here online (quickest way) or come by our office to pick up a paper application. Here on our website, you either submit a electronic application completely online or print one off and bring it in person!
DO YOU ACCEPT MEDICAL/DENTAL INSURANCE?
No! We here at Friends In Need do NOT bill insurance companies. Each patient will pay an amount based our whatever percentage given on our sliding scale.
DO YOU MAKE DENTURES AND OR PARTIALS?
Yes, we do make dentures and or partials. Discuss with your provider if you are eligible for dental prosthetics.
DO YOU CALL TO CONFIRM APPOINTMENTS?
Yes! We call all patients on our dental schedule two days in advance. Each patient is required to confirm there appointment. If you miss our call, you’ll have till the end of the day to call us back. Any unconfirmed appointment is canceled and provided to another patient.
All medical patients will receive an automated reminder for an upcoming appointment.
Our clinical hours are Monday – Thursday from 8AM to 5PM. We are closed daily for lunch from 12PM to 1PM.
I APPLIED, HOW LONG TILL I’M SCHEDULED AN APPOINTMENT?
Please allow 1 – 2 weeks for an enrollment coordinator to contact you to get you enrolled. Once enrolled, allow about a week before a receptionist calls you to schedule your first new patient appointment.
HOW LONG TILL I GET IN TO SEE A DENTIST?
Our dental schedule is heavily booked! Our schedules are usually booked 3-4 months out. We do however get cancellations, so ask our receptionist to be added to our “sooner if possible” list to be called in sooner!
I WAS DROPPED AS A PATIENT! WHY? AND CAN I RE-APPLY?
If you were dismissed as a patient here at Friends In Need, it could be for the following reasons:
- Missed multiple appointments. Multiple cancellations or no shows.
- Failure to keep a hygiene appointment. All dental patients must maintain one cleaning yearly.
- Failure to keep examination appts. with your medical provider.
- Failure to re-enroll as a patient before deadline.
- Having dental insurance. Or high medical insurance.A patient who is dismissed, in most cases, can re-apply 6-months later.
PARTNERED SPONSORS
MAVEN PROJECT
Smile on 65+
zero suicide project
