Telephone Number: (423) 246-0010
Text: (423) 251-5774
FRIENDS IN NEED provides on-site primary care and dental care, as well as referrals to other volunteer physicians and professionals for specialized care. We serve the uninsured and underinsured in Upper East Tennessee and Southwest Virginia.
TYPES OF SERVICES
DENTAL
MEDICAL
DENTAL
Hygiene Care (Routine Cleanings); Oral Health Education
Fillings
Extractions
X-Ray & Exams
Crowns
Partials & Dentures
Referrals*
MEDICAL
Primary Healthcare
Physical Examinations
Immunizations
GYN Care (Women’s Health)
Chronic Care
Patient Assistance Pharmacy Program
Helps FIN patients obtain low-cost, name-brand medications
FREQUENTLY ASKED QUESTIONS
To become a patient, you will need to apply! You can either apply here online (the quickest way) or come by our office to pick up a paper application. On our website, you can submit an online electronic application or print one off and bring it in person!
DO YOU ACCEPT MEDICAL/DENTAL INSURANCE?
No! We at Friends In Need do not bill insurance companies. Each patient pays an amount based on the percentage given on our sliding scale.
DO YOU MAKE DENTURES AND OR PARTIALS?
Yes, we do make dentures and or partials. Discuss with your provider if you are eligible for dental prosthetics.
DO YOU CALL TO CONFIRM APPOINTMENTS?
Yes! We call all patients on our dental schedule two days in advance. Each patient is required to confirm there appointment. If you miss our call, you’ll have till the end of the day to call us back. Any unconfirmed appointment is canceled and provided to another patient.
All medical patients will receive an automated reminder for an upcoming appointment.
Our clinical hours are Monday – Thursday from 8 AM to 5 PM. We are closed daily for lunch from 12 PM to 1 PM.
I APPLIED; HOW LONG TILL I SCHEDULE AN APPOINTMENT?
Please allow 1 – 2 weeks for an enrollment coordinator to contact you to get you enrolled. Once enrolled, allow about a week before a receptionist calls you to schedule your first new patient appointment.
HOW LONG TILL I GET IN TO SEE A DENTIST?
Our dental schedule is heavily booked! Our schedules are usually booked 3-4 months out. However, we get cancellations, so ask our receptionist to be added to our “sooner if possible” list so that we can be called in sooner!
I WAS DROPPED AS A PATIENT! WHY? AND CAN I RE-APPLY?
If you were dismissed as a patient here at Friends In Need, it could be for the following reasons:
- Missed multiple appointments. Multiple cancellations or no-shows.
- Failure to keep a hygiene appointment. All dental patients must maintain one cleaning yearly.
- Failure to keep examination appts. with your medical provider.
- Failure to re-enroll as a patient before the deadline.
- Having dental insurance or high medical insurance. In most cases, a dismissed patient can re-apply six months later.
PARTNERED SPONSORS
MAVEN PROJECT
Smile on 65+
zero suicide project
